Packages can be stored for up to 90 days in our California, Oregon, and Austria warehouses. Packages not mailed out within these time frames will expire and not be visible within your account. If you fail to mail your package out before the storage expires, you have the option to purchase up to 28 days of additional storage time. When you select to extend the storage for an expired package, you will be assessed a fee of $7 USD plus $1 USD per day that the package has been expired. This will extend your storage for an additional 7 days.
- If your package has been expired for 10 days, you can extend the storage for that package for $17 USD ($10 + $7), which will give you an additional 7 days to mail out that package.
- If your package has been expired for 23 days, you can extend the storage for that package for $28 USD, which only give you 5 more days of storage, for a total of 28 days extended storage.
We make every effort to notify you of any packages approaching their expiration date. Please ensure that you have email@example.com added to your address book or whitelist to ensure that you are receiving these notifications in your inbox. 28 days past the original expiration date, the package will be considered abandoned and subject to disposal.